1. Who we are
This website is operated by:
Dig Earth Studio
Dutch Chamber of Commerce (KvK): 42150491
VAT ID: NL005536000B26
Email:
hello@digearthstudio.com
Dig Earth Studio is responsible for deciding how and why personal information described in this notice is used, except where another service provider processes information independently under its own privacy terms.
2. Information we process
Most parts of the Dig Earth Studio website can be used without creating an account or providing your name.
Information may be processed in the following situations.
Information you provide
- Your name, email address, optional organisation, selected topic and message when you use a contact form.
- Your email address and order information when you purchase an educational resource.
- Information you voluntarily include in an email or other message sent to Dig Earth Studio.
- If interactive polls are available, any optional suggestion or short answer you choose to submit.
Technical information
Like most websites, the infrastructure used to deliver and secure the site may process technical information associated with requests to the website. This can include information such as an IP address, browser or device information, requested pages, timestamps and security signals.
This technical information is used for purposes such as delivering the website, maintaining performance, detecting abuse and protecting the site against malicious traffic.
3. Cloudflare Web Analytics
Dig Earth Studio uses Cloudflare Web Analytics to understand general website usage and performance.
Cloudflare describes Web Analytics as a privacy-focused, cookie-free analytics service. Its browser beacon collects website performance and page-view information.
According to Cloudflare, Web Analytics does not collect or use visitors' personal data and does not track individual visitors across Cloudflare customers' websites.
Dig Earth Studio uses this information to understand things such as which pages are visited and how well the website performs. It is not used to create advertising profiles.
More information is available from Cloudflare Web Analytics .
5. Purchases and Stripe
Digital educational resources sold directly through Dig Earth Studio use Stripe for payment processing and checkout.
During checkout, Stripe may process information required to complete the transaction, such as your email address, billing details, tax information, payment information and details of the items being purchased.
Dig Earth Studio receives the information needed to confirm and fulfil the order, such as the products purchased, payment status and purchase email address.
Full payment card details are processed by Stripe and are not stored directly by the Dig Earth Studio website.
Purchase information is used to:
- complete and confirm the transaction;
- calculate applicable tax;
- provide secure download access;
- send transactional purchase and download emails;
- respond to order or refund questions;
- maintain records required for accounting, tax and legal purposes.
The legal basis for processing purchase information is generally the performance of the purchase contract and compliance with applicable legal obligations.
Stripe's own handling of information is also governed by its privacy documentation: Stripe Privacy Policy .
6. Contact forms and email
If you contact Dig Earth Studio through the website, the contact form may collect:
- your name;
- your email address;
- your school or organisation, if provided;
- the topic of your enquiry;
- the message you submit.
This information is used to receive, review and respond to your enquiry.
Messages submitted through the website and transactional Education emails are delivered using a third-party email delivery service.
Contact information submitted for an enquiry is not added to a marketing mailing list simply because you contacted us.
Depending on the nature of the message, the legal basis for processing may be responding to a request you have made, taking steps at your request before entering into a contract, or Dig Earth Studio's legitimate interest in communicating with visitors, customers and educators.
7. How long information is kept
Dig Earth Studio does not aim to keep personal information for longer than it is reasonably needed.
Contact messages
Contact messages are kept for as long as reasonably needed to respond to the enquiry and deal with any necessary follow-up. Messages may be kept longer where they form part of an ongoing business relationship or need to be retained for legal or administrative reasons.
Purchase records
Order and accounting information may be retained for the period required under applicable accounting and tax law. Dutch business records are generally subject to statutory retention requirements, and some categories may require longer retention than others.
Browser storage
Information saved in your browser's local storage normally remains there until it is removed by the website, removed by you, or cleared by your browser.
Hosting, security and analytics data
Technical, security and analytics information processed by service providers is retained according to the relevant service configuration and provider policies.
9. Your privacy rights
If the General Data Protection Regulation (GDPR) applies to the processing of your personal data, you may have rights including:
- the right to request access to your personal data;
- the right to ask for inaccurate information to be corrected;
- the right to request deletion in circumstances where the law provides that right;
- the right to request restriction of processing in certain circumstances;
- the right to object to certain types of processing;
- the right to data portability where applicable;
- the right to withdraw consent where processing is based on consent.
These rights are not absolute and may be subject to legal exceptions or retention requirements.
To make a privacy request, email hello@digearthstudio.com .
You also have the right to raise a complaint with the relevant data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens .
10. External links
The Dig Earth Studio website contains links to third-party websites and services, including book retailers, payment services and social media platforms.
Examples include Amazon, Kindle, Kobo, Apple Books, Google Play Books, Stripe and Instagram.
Simply displaying an ordinary link does not mean that those third-party services are automatically loaded into the Dig Earth Studio page.
If you follow an external link, the third party's own privacy and cookie practices apply to your visit there. Dig Earth Studio does not control those external websites.
11. Changes to this notice
This Privacy & Cookies notice may be updated when the website, its services or the technologies it uses change.
For example, if Dig Earth Studio introduces a new analytics, advertising or tracking technology in the future, this notice and any required consent mechanism will be updated before that technology is used where required.
The effective date at the top of this page shows when this notice was last materially updated.
12. Privacy contact
Questions about this notice or how information is handled can be sent to:
Dig Earth Studio
Dutch Chamber of Commerce (KvK): 42150491
VAT ID: NL005536000B26
Email:
hello@digearthstudio.com